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Forum Posts

Show us your festive pets!

It's been a strange year for everyone this year and I've been really glad to have my little furry friend through it all.    I'd love to see everyone's little companions!    It doesn't have to be a festive picture, the more the merrier.    Here is Odi...

xmas.jpg
Sorcha by Former EE Community Manager
  • 2648 Views
  • 9 replies
  • 15 Helpful

Food Glorious Food!

Hi Everyone.   I’m not going to, lie I adore looking at food pictures and reading peoples recipe's and trying to recreate these at home.   I’ve just got a slow cooker (yes, I am way behind the times) but I love it and I’m starting to try new things k...

Leanne_T by EE Community Support Team
  • 15504 Views
  • 51 replies
  • 65 Helpful

Leaving EE/PAC help?

My contracts ends fully 13th Nov can’t find a good deal on EE directly so the route I’m going is to buy a phone outright and put a sim in. I requested my PAC which has been sent what will happen after the 13th will I still pay for my phone even thoug...

JLH86 by Investigator
  • 2174 Views
  • 8 replies
  • 1 Helpful

Iphone 12 pro

Hi i have ordered iPhone 12 pro in the store and i have to pickup in the store. But there is a lockdown from November 5th so what's the process of delivery.

iPhone 12 pro

I ordered iPhone 12 pro. Was told I would receive it within 12 days. Now I’m being told 11 days later that it will be in 21 days. Which I think is shocking. I have also herd a couple friends say they got air pods free with the phone. And there only p...

Con9411 by Explorer
  • 444 Views
  • 3 replies
  • 0 Helpful

Number change

I have changed from pay as you go to pay monthly (on ee for both) and requested my number be changed, it’s been 4 days and it hasn’t... when will it happen? I can’t set up my phone until it does.

Tommh by Explorer
  • 1653 Views
  • 5 replies
  • 0 Helpful

Trading in for an early upgrade

Hi, I was just wondering how the process would work if I wanted to upgrade early and use my old phone to cover the early upgrade cost? For example, if I had an early upgrade fee of £500, and my device had a trade in value of £500 as well, could I sim...

Re: esim issue

Hi I'm trying to get my eSIM to work on my Google Pixel 3 but get the following EID 89049032000001000000021015957606 Subject Code : 8.1.1Reason Code 3.8 @Andy_Bo  Anyone could help as lines are busy? Many thanks Olivia 

Missing order

I’m a longtime customer of EE. I ordered an accessory from online store via my EE account 7 days ago. The order processed fine - completed and I have an order confirmation email  confirming details. I haven’t received the item any update and an hour ...

Harnan by Investigator
  • 643 Views
  • 6 replies
  • 0 Helpful

4GEE WIFI Order

Hi  I upgraded my phone deal to include 4GEE WIFI under the £13 a month, 5GB plan.  I was under the impression this came with the 4GEE wifi mini device.  I received the new phone and additional SIM card today in the same package but did not receive t...

JPCrosby by Visitor
  • 505 Views
  • 1 replies
  • 0 Helpful

Resolved! Upgrading to iPhone 12 pro query

Hi everyone,I’m looking to upgrade to the iPhone 12 pro in gold, 124 gb.On the upgrade page it says it would be dispatched when EE get there stock, so I’m guessing there is none available right now for immediate dispatch. My question is if I was to u...

Anna_R by Investigator
  • 1991 Views
  • 3 replies
  • 0 Helpful