The EE Community

Coverage in Queslett and Pheasey

We are aware of a signal issue that is affecting some of our customers in the Queslett and Pheasey area. Our mast in the area had to be removed from the existing site at the end of May 2025, as this was requested by the site owner.  Our engineers ...

EE Gamecard wrong PIN

I received a text this morning with a Gamecard voucher number and PIN code. It says that the PIN code is wrong... i could try 9999 different combinations until i get it right, but is there an easier way? I have emailed the 3rd party company, but no r...

Live chat

Hi, is it usual that Live Chat is unavailable under Help, all day Sunday?

Ive made 2 payments instead of 1 for my mobile can 1 of the transaction be stopp

EE GameCard Incorrect PIN

Hi, I received a text this morning with the £50 EE GameCard voucher for the switch 2 bundle I recently ordered. When I try to redeem it tells me the PIN is incorrect. Can someone please help me resolve this?Thanks.

SIM card

My phone wont pick up EE signal, took it to a repair shop and told me it`s the sim card faulty, could I have a new one and will I keep my number?

iMessage and FaceTime

Hii have just received a message saying iMessage and WhatsApp not available in 5 days.i have tried the ideas mentioned in the forum but to no avail. I have retained my old number  when I moved to EE.Any ideas please?TIA

Re: EE Sponsorship/Marketing Contact

Morning James,Could i please discuss an exciting opportunity similar to the above with you?thanks, 

Now tv subscription

I have a sky sports package but can’t work out how to watch it on my phone. I assuming I need to log into now tv but I don’t know my log in details and won’t let me reset my password