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09-12-2020 10:41 AM
I received my xko number on the 3rd of December and I have tried multiple times to track my order and it keeps saying sorry we can't show your order details right now and I have already received an email saying that my order has been processed
09-12-2020 03:31 PM
Hi @Delboy6699,
Sorry, you would need to be able to prove your identity to the delivery driver.
James
09-12-2020 03:36 PM
So how can I cancel this and get my money back
09-12-2020 03:39 PM
After a failed delivery, your order will be returned to our warehouse and a refund will be issued automatically.
