Xko

Delboy6699
Contributor
Contributor

I received my xko number on the 3rd of December and I have tried multiple times to track my order and it keeps saying sorry we can't show your order details right now and I have already received an email saying that my order has been processed 

12 REPLIES 12
James_B
EE Community Manager
EE Community Manager

Hi @Delboy6699,

 

Was the product you ordered in stock?

 

Thanks

 

James

Yes

James_B
EE Community Manager
EE Community Manager

Hi @Delboy6699,

 

What did you order?

 

Thanks

 

James

Ps5 

James_B
EE Community Manager
EE Community Manager

Hi @Delboy6699,

 

PS5 deliveries are expected by 15th December. 

 

Please see Have you ordered a PS5? Here's what to expect for more information.

 

James

I just received a message saying I need photo id i do not have any what can I do to solve this issue 

James_B
EE Community Manager
EE Community Manager

Hi @Delboy6699,

 

Do you live with any family members with the same surname? If you do, they can show their ID.

 

Thanks

 

James

No 

Is there any other way I can receive it