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Xbox Game Pass Ultimate 12 months Already Redeemed?

gmeurs
Explorer

‎24-10-2021 04:43 PM

Hi all, 

 

I'm hoping someone can help, i've recently received a link to redeem my 12 Months of Xbox Game Pass Ultimate but the code provided has already been redeemed - I pay monthly for my subscription so it's certainly not been redeemed by me, but i'm unsure what avenue to chase regarding this please? 

 

Thank you

0 Helpful
1 REPLY 1
Christopher_G
EE Community Support Team

‎25-10-2021 07:55 AM

Hi @gmeurs

 

Welcome to the community.

 

I would recommend speaking to Microsoft over the phone or through their live chat.

 

Hopefully they can help you with this. Keep us posted here on what happens.


Chris

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