Wondering about chane iphone with new iPhone old one is just 16 days old

[Mandeep27]

Hi

i purchased iphone 12 promax before 16 days but now i wondering to purchase iphone 13 pro max . Is this possible to change my phone with new one

[Northerner]

Hi @Mandeep27 

Did you upgrade to the IP12? 

Thanks

[Mandeep27]

They said you can’t upgrade right now because ist just 16 days old so now how can I exchange my phone with new phone 

[bristolian]

Just to clarify, did you last upgrade your phone more than 14days ago?

If so, then if you bought that phone from a "direct" channel i.e. telesales or online, it came with a statutory "change of mind" 14day right of return.

Once that time has elapsed, you are now contractually bound for your minimum term.

[Mandeep27]

No I first time upgrade phone by online website before I hadn’t purchased now I’m contractually bond but is there any solution for upgrade again 

[XRaySpeX · Accepted solution]

Not w/out cancelling your contract & paying off the rest of the term. You had a statutory 14-day cooling-off period to change your mind but you never availed yourself of it.

[lovemetalkelz87]

Your stuck in the contract as it’s over 14 days, you could try and sell the iPhone 12 and put the money towards buying a 13 outright? Or using the money to pay off the contract and upgrade that way