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Will my phone still be delivered if I'm not there accidently pressed my parents

nicoleallison34
Contributor
Contributor

‎03-10-2019 02:56 PM

I have ordered my phone but accidently pressed my parents address will they still deliver if I'm not there? 

0 Helpful
3 REPLIES 3
Jon_K
Former EE Employee

‎03-10-2019 04:55 PM

Hi @nicoleallison34 

 

You will be able to change the delivery address in the DPD app once you have got a text from them letting you know when your delivery is on it's way.

 

If you can't change it, you will need to leave your ID with your parents.

 

Jon​​​​​​​

nicoleallison34
Contributor
Contributor
In response to Jon_K

‎03-10-2019 05:05 PM

I spoke to someone from EE earlier on one of the chat groups and they said my mum could sign for it as long as its the same surname as I'm not home. I have been told that will be ok 

0 Helpful
BrendonH
Community Hero
Community Hero
In response to nicoleallison34

‎03-10-2019 05:07 PM

Yes that is OK if the surname is the same.


BrendonH (Android Expert) Google Pixel 8 Pro Obsidian Black (Android 14)
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