I see others have also reported similar issues when porting into EE whereby incoming calls and text messages fail. My port from Three completed last Tuesday.
However, In my case, moving from Three to EE has resulted in many people unable to contact me, and worst of all, I cannot authorise anything that requires SMS Text messaging for security verification purposes.
I have called EE who appear to be relying on Three to respond to an email they have sent them, it may well fall into a black hole or in a junk mail folder at Three's end for all I know. I have called Three who have simply dumped my calls or denied there being any issue at their end.
I am told to wait longer for this to be resolved and that I will get updates. This isn't good enough. I just want someone from EE's porting team to phone someone at Three's porting team, to talk to each other and resolve this today! I can't afford to be without incoming calls any longer.
Can anyone from EE help out to have this matter escalated so people are actually talking to each other rather than rely upon emails? Three are not exactly responsive so I believe phone calls are in order now.
I've been without a full service for over a week now. This really isn't good!
