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Why do they not process orders over the weekend

Kevinwright
Visitor

‎22-09-2019 10:41 AM

Why do they not process orders over the weekend

0 Helpful
2 REPLIES 2
Northerner
EE Community Star
EE Community Star

‎22-09-2019 10:47 AM

Hi @Kevinwright 

 

Because it's the weekend and banks tend to be closed, so financial transactions can be debited but not correctly validated. 

 

Thanks



To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.

EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.
0 Helpful
James_B
EE Community Manager
EE Community Manager

‎22-09-2019 12:48 PM

Hi @Kevinwright,

 

Welcome to the EE Community. 🙂

 

We process orders seven days a week, but some specialist departments may not be available at weekends.

 

Was there a problem with your order?

 

Thanks

 

James

0 Helpful