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Community Activity
Contract phone
Hi I m looking for advice I applied last night for a contact phone honour 400 pro the 30pound has been taking out my account but I got a message saying my order was cancelled any advice please
Roaming - unable to use data
Can anyone help? I’m in Spain. I received the welcome message, selected the 7 day pack and I can make calls and receive texts but unable to access data. Was in absolute panic mode as code to access apartment was being sent by email. Thankfully my son...
New customer sim only
So I ordered a sim only last night as I’m joining as a new customer I entered all details then got message saying we need some more details we will call you in 48 hours. But received a email as well saying successful order and will update when dispat...
Roaming pass expired - can’t get another
I bought a 7 day pass when I arrived in France .. that’s now expired , and I got a text to tell me with a link to renew. Took the link , chose the BUY Data tab and added on the only option - UNLIMITED data thinking that was the one - clearly it’s not...
Error Code YVM102
Getting code YVM102 after switching my box today.It is a wired connection that is good because I have my desktop next to my box and swapped the leads.Box powered off/on and no effect.Router restarted and no effect.EE Tech support uncontactable.I ca...
Iphone Screen repair
I have recently dropped my phone whilst on holiday and have booked in with my local branch to their 2 hour repair service. Just wondering if they will accept my apple care+ that i pay for? I dont fancy paying the £300+ to have my screen repaired
Billing
I paid the £11.50 today by transferring it over to yous
Worrying Scam
Received a call from 07502 354235, number came up as a likely nuisance.Caller claimed to be from EE, female with strong Indian accent, wanted me to confirm my details as she had special offers. I was suspicious so said I would not be providing any i...
Internet connection continuously dropping out!
Not even 24hrs with switching to EE broadband and TV and we have not been able to watch a full programme without the Internet connection dropping out. 7times last night and 3 times in the last hr this morning! Kids are going crazy as they can't game ...
Cannot cancel 250ROW add on
Just a heads up for anyone thinking of adding the 250ROW add-on to their plan – they say you can cancel anytime, but that’s not true. I added it and now I can’t remove it at all. Tried following all the advice on their website and in the texts they s...
