When will i receive new phone

[Miniphantom]

Had a upgrade order 2 days ago, still waiting a text on when it will be delivered, any news 

[Northerner]

Hi @Miniphantom 

Have you checked your spam/junk folders? 

You can track your order via EE order tracking:

https://myaccount.ee.co.uk/orderdetails

When your order is ready to be delivered DPD will text you.

Thanks

[Miniphantom]

Yes I have multiple times a day thanks 

[Katie_B]

Good Morning @Miniphantom. 

Thanks for ordering with us. 

What phone did you order?

Please also provide colour and memory size. 

Speak shortly, 

Katie 🙂

[Miniphantom]

Been sorted, managed to get thru on phone, the online order never got processed even tho I got order confirmation email, lass sorted it and put new order in and phone coming Tuesday, perfect.

[Katie_B]

That's fantastic to hear @Miniphantom. 

Thank you for coming back and letting us know. 

Have a great Easter weekend, 

Katie 🙂