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When my my iPhone 11 pro max be delivered ?

Laura1601
Visitor

‎20-09-2019 11:51 AM

I ordered the new iPhone pro max midnight green 64gb on Sunday afternoon. I’ve got an email with the tracking number from EE but still no update and can’t recieve any updates .. no dpd tracking so I’m assuming I won’t be getting my phone anytime soon 

0 Helpful
2 REPLIES 2
Northerner
Grand Master
Grand Master

‎20-09-2019 11:58 AM

Hi @Laura1601 

 

If tracking isn't working then you should call CS on 150 for an update.

 

Thanks



To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone. You can call Freephone +44 800 079 8586 on Skype

EE standard opening hours are 8am to 10.30pm every day.
0 Helpful
Jon_K
Former EE Employee

‎20-09-2019 02:00 PM

Hi @Laura1601.

 

Welcome to the EE Community 🙂

 

It's great to hear you've ordered the new iPhone 11 Pro Max!

 

The Midnight Green model seems to be the most popular, so our online shop page estimates that it will be dispatched within 14 days.

 

Have a look at our main iPhone 11 thread, to see how other users are getting on with their orders 🙂

 

Jon

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