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WhatsApp

elizabeth92
Visitor

‎16-09-2020 06:19 PM

I have an  Personal issue to do with a  Gesture and proof of this would be on WhatsApp but I don’t have access  To the messages anymore  it is Important I have proof for Legal reasons . I have the phone numbers  Of which messages where exchanges 

0 Helpful
3 REPLIES 3
bristolian
EE Community Star
EE Community Star

‎16-09-2020 06:47 PM

Hi @elizabeth92 

 

EE is a network operator, they don't run WhatsApp - Facebook do. Your legal representative would need to go through their appropriate process to obtain the data they need from WhatsApp/Facebook.

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XRaySpeX
EE Community Star
EE Community Star

‎16-09-2020 07:30 PM

Contact WhatsApp & issue a Subject Access Request (SAR) on them.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
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richardadc
Established Contributor
Established Contributor
In response to XRaySpeX

‎17-09-2020 09:15 PM

WhatsApp has end-to-end encryption so even they can't see what is sent.  They won't be able to provide anything.

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