Community Activity

Data top up

I just topped up £10 of data the reset if for the 12th of June it’s currently the 8th I REALLY really need to use it now though it’s urgent 

Identifying Mobile Devices connected to EE TV Pro box

Been meaning to ask this for some time but keep forgetting. We have two mobile phones with the EE TV app that are connected to our EE TV Pro box but the box identifies them both as Mobile Device. You can only pair or unpair a device but if I want to ...

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PaulB2005 by Valued Contributor
  • 164 Views
  • 5 replies
  • 0 Helpful

Roaming refresh

What’s changing? We’ve made non Europe Zone roaming easier with EE. From the 4th of December we'll be launching our new roaming passes that you can buy from the moment you landThis means we’re removing a number of Inclusive Extras passes and add-ons ...

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JordanTA by EE Knowledge Specialist
  • 40784 Views
  • 290 replies
  • 89 Helpful

Payment

Hi if you bill is produced on the 29th to be paid on the 6th how long after the 6th before you get a late payment fee? 

ee roaming not as good as first thought

i am touring europe in a motorhome, i have a router in my motorhome that i have inserted a recently purchase full works sim. with europe roaming up to 50gb . i also upgraded my phone to essential plus so i have eu roaming on that as well. i have been...

Coverage in Bayswater

Update: 03 May 2024 For the first and third location (back-up in case of any unforeseen complications with the first two locations), we are building the new mast on the roof top of a high rise building. This will take longer than some of our other ne...

Leanne_T by EE Community Support Team
  • 12781 Views
  • 45 replies
  • 11 Helpful

EE Fraud / Sony PlayStation Unauthorised payment

HiPlease can you help me. My daughter is an EE customer and on the 17th October when she was in bed and her phone was in another room, Sony charged to her phone 6 x charges, see below totalling £223.94. This a noticed when my recent bill was paid.We ...

RMG_7 by Visitor
  • 2126 Views
  • 12 replies
  • 1 Helpful

Resolved! How to leave positive feedback?

Was on the phone to the EE call centre and had one of the best customer service representative i have had was super friendly and did all they could to help me with my query, after the call i did not get the text messages to leave feedback wondering i...

Pc Gaming laptops

Hi guys I was wondering if there are any updates on stock or new add to plan laptops coming. Sadly there is no option of "notify me" when stock comes back. Will these ever come back or are any new machines coming to the shop?I've had my eye on the Ac...

SOCIAL TARIFF FOR THOSE ON A LOW INCOME

Hhi thereI have a sim only plan and was wondering if EE provided any social tariffs for those people on a low income or suffering financial hardship due to the escalating cost of luvinggþŕ⁵