The EE Community

Can’t receive calls or texts after porting

Hi allI ported from 02 and my old sim stopped working about 48 hours ago. My new iPhone 14 shows my correct number in settings and shows the correct number when I call people but I can’t receive calls or text messages. I’ve restarted the phone a numb...

Ee

How do I switch dives off  

Wifi not working

From the recent transition from BT to EE I am getting constant wifi issues, and it’s frustrating. I have had an engineer come out and install a new modem, however this did not rectify the issue that I am having. As a paying customer, I expect a relia...

Update

Yet again this Mobile app is being updated this is a joke it’s every other night this should be done in early hours of morning so please get your act together and sack whoever is authorising this what a let down 

About Netflix ee tv

I got  Netflix membership free from ee tv i need to pay for the membership from the next month or not ? Or its free for the EE network user 

Service in general

App down can’t log in. Can’t log in via web,  overall broadband service  abysmal. 

Dispute

I hv contract with you which included roaming and today I arrived USA and net work asking me to buy roaming why 

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I’m paying £25 a week but can’t make voice calls

I have the same problem. I’m paying £25 a week but can’t make voice calls. I can’t call 150 and the bot service just goes round and round in circles. What can I do?

Net