Waiting on my new phone

[NIGCRAW]

Im still waiting on my new phone it's a Huawei p20 lite its been over a week know. It is in the deal for a free Nintendo switch of I'm not getting it I don't want the phone I'll go somewhere else for my new phone.

[Chris_B]

@NIGCRAW  Have you called customer services to chase this up.  The only reason I can think that you’ve not got it yet is because EE don’t have any left at present to send out and are waiting on more stock to come in.  

[Leanne_T]

Good Afternoon @NIGCRAW

Welcome to the community.

Where did you place your order, over the phone, on-line or in store?

Also, did you get an email with a 000 reference number?

Thanks, Leanne 🙂

[NIGCRAW]

Hi

I ordered it online and I don't have a 000 ref number. I'm just after getting a email saying it is on it's way so hopefully I'm sorted.

Thanks

Nigel

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[Jon_K]

Hi @NIGCRAW.

Thanks for letting us know, this sounds like positive movement!

Keep us updated with your progress 🙂

Jon

[NIGCRAW]

My phone arrived today. Very happy with it.

Know for my Nintendo switch and then the kids be happy for Christmas.

Nigel

[Jon_K]

Brilliant @NIGCRAW!

I'm sure they will love it when it arrives 🙂

Jon