Waiting for a sim card, cant use phone now

gptgeoff
Visitor

I ordered a new phone from a partner of EE, Recieved the phone on Tuesday, still waiting for the sim card, now I cannot get or make calls because the new sim card (i havent got) has overidden my old sim card which no longer works.

 

 

1 REPLY 1
Profile closed
Not applicable

Hi @gptgeoff 

 

Welcome to the EE Community,

 

the sim card should of come with the phone if you havent got it with your packaging call freephone 0800 317 720 and a customer service advisor will be able to send you a replacement.

 

Thanks,

 

David.