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WHERE IS MY UPGRADE ORDER

Willgoodfield7
Explorer

‎12-01-2021 11:06 AM

Waiting since Friday to hear that my phone has been dispatched and I have heard nothing since the order had been confirmed? 

0 Helpful
4 REPLIES 4
BrendonH
Community Hero
Community Hero

‎12-01-2021 11:09 AM

What phone did you order?

 

Colour and size as well would help.


BrendonH (Android Expert) Google Pixel 8 Pro Obsidian Black (Android 15)
If I have helped please click the THUMB/SOLUTION buttons below
0 Helpful
Caz115
Investigator
Investigator

‎12-01-2021 11:10 AM

I had the same issue so I phoned to cancel my order...to be told it was already cancelled! I'd phone up the customer care support just to be sure, guy on the phone with me was just as confused!

0 Helpful
Willgoodfield7
Explorer
In response to BrendonH

‎12-01-2021 11:39 AM

IPhone 12 Pro 

 

128gb

 

Gold

0 Helpful
BrendonH
Community Hero
Community Hero
In response to Willgoodfield7

‎12-01-2021 11:51 AM

There is a backlog of Apple order across all networks.

 

Apple website states for that variant at the moment between 28/01/21 and 03/02/21


BrendonH (Android Expert) Google Pixel 8 Pro Obsidian Black (Android 15)
If I have helped please click the THUMB/SOLUTION buttons below
0 Helpful