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EE Smart Hub Plus and Sky Q Connection Issues

We recently switched our Broadband from Sky to EE's Full Fiber 500, however, we remain with Sky for their TV services and have a Sky Q box (not sure if it makes a difference but the box is for 4K TV with 1TB SSD).Since switching we updated the settin...

mdnn85 by • Investigator
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  • 5 replies
  • 0 Helpful

Unlimited data fair usage

I have just signed up to an unlimited data sim which I am using in a TP-link 5g router. I am trialling this as an alternative to my wired broadband as where I live I can only get 30 MBs whereas this is consistently giving me 300-400. However I am con...

Flyboi65 by • Established Contributor
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  • 0 replies
  • 0 Helpful

Abroad With EE Son Can't Buy Pass On Website Unlike Me

Hello I am abroad in Spain and my 2 of my sons are on the exact same contract with same settings, one has been able to buy the pass but he tried to do it in the same way on his brother's phone but was unable to. Tried to contact customer support, sai...

Resolved! Complaints

Does anybody know the complaints email address I'm having so many issues with ee staffs lies and service it's unbelievable, they've cancelled my bb and tv install so I raised a complaint about it but because I'm refusing to put in a new order for it ...

VAT Removal from Order to Jersey

Hi, Today I bought one of the Nintendo Switch 2 consoles and paid for the order. I noticed that the VAT was not automatically removed and would like to find out how I would go about claiming this back? Jersey has its own GST and I would be paying thi...

Diogo_93 by • Investigator
  • 98 Views
  • 6 replies
  • 2 Helpful

My Roaming is blocked

I’m currently in Turkey with my wife and we are both on the all rounder sim set to Roaming pass, I’ve tried contacting EE and made a web complaint, our problem is that we have no data or calls access, I’ve tried every number possible to EE but just b...

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