Variable speed on Huawei E3372h-320

[banger696]

Just bought the above dongle (2020 version) with a PAYG SIM. I am getting about 20mbps down and sometimes 40mbps up. Previously I bought a Huawei E3372 (2017 version) and was getting higher speeds at 30mbps down and 40mbps up. Dongle firmware to blame? Also on the EE coverage checker when I put in the E3372-h it says I WONT get 4G or 3G but I do. Sent the 2017 back because it kept disappearing from my PC.

[Leanne_T]

Morning @banger696

Thanks for coming to the community.

Do we have any problems showing for your area on our network status checker?

Speak soon 🙂

Leanne.

[banger696]

No there dont appear to be any problems, just wondering if anyone in the Community had come across a situation like this before where upload is higher than download.

[Leanne_T]

Hi @banger696

Thanks for checking.

If no one has had this, if you give us a call our Pay as you go Tech Gurus will get this looked into for you.

Thanks 🙂

Leanne.

[banger696]

I have sent the dongle back for replacement and will test again when it arrives. Thanks for the help Leanne.

[Leanne_T]

No problem @banger696

Let me know how you get on 🙂

Leanne.

[banger696]

So the replacement arrived and getting 25mbps down and 38mbps up. Which is acceptable for a backup dongle I suppose. I have ordered two aerials which plug into the dongle to see if that improves things.

[James_B]

That's great @banger696

Thanks for letting us know. 🙂

James

[bristolian]

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@banger696 wrote:

Also on the EE coverage checker when I put in the E3372-h it says I WONT get 4G or 3G but I do.

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One possibility is that you are primarily served by the 800Mhz "extended range" coverage layer.

This has a few technical restrictions covering its use, which can sometimes mean the coverage checker gives odd results.