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31-08-2021 11:55 AM
I have attempted to renew my £1 talk pack early by texting 150. After I replied YES to confirm my purchase nothing further happen. I got led around in a text loop to try and purchase a new pack when I tried start the new pack. I attempted to renew the pack again and exactly the same thing happened. Is it possible to renew my £1 talk pack early?
31-08-2021 12:04 PM
Try texting NOW to 150.
31-08-2021 12:30 PM
Thanks, but that's the first thing I tried. It just led me in a loop back to buying a pack again.
31-08-2021 03:03 PM
How long has it been since you last had the £1 pack, @gyht128?
Chris
31-08-2021 11:25 PM
I'm currently using the £1 pack.
01-09-2021 07:57 AM
Thanks @gyht128
In this case, please give us a call, our Pay as you go Care team will be happy to help 🙂
Leanne.