Community Activity

Rocking with gifted data.

Hi guys, I have unlimited data with my EE account my 2 children have 10GB on theirs. Every month I gift 40GB to each of them giving them 50GB.  We all have a roaming pass and when we go abroad I understand I have a fair usage policy of 50GB. But what...

Resolved! MyEE account closed

Hello,I have just bought a eSim Plan today i went to MyEE account and it says it has been closed? can i have some help please 

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ismael2 by Explorer
  • 3433 Views
  • 12 replies
  • 7 Helpful

Coverage in Woburn Sands

Update: 07 May 2025 Over the past few months, our engineers have been working with the site provider to arrange a date to access the area. Barring any unforeseen delays, we expect to access the area and start building the equipment needed for the new...

Christopher_G by EE Community Support Team
  • 9853 Views
  • 54 replies
  • 20 Helpful

Monthly subscription without recontracting

I just want to add a sports upgrade to my EE TV package for one month. I choose the £34.99 per month Now Sports package.  At checkout however I get a banner alert saying buying this month will re-contract by broadband for 24 months. How can I avoid t...

flospa by Explorer
  • 55 Views
  • 3 replies
  • 0 Helpful

EE Norton Cyber Security not recognising my account

I can’t seem to use the EE Norton Cyber security app on my laptop. I activated it and though it was all working but now It either says I do not have a subscription (which I do/am paying for monthly), or it fails to connect me to the Norton portal.  W...

GogzH by Explorer
  • 40 Views
  • 2 replies
  • 0 Helpful

Network Service Status page is down?

I got a text from EE last Tuesday to say that there were problems with our local mast. Three days later we still have zero mobile signal at home.  More frustratingly, the network service status checker at https://ee.co.uk/help/service-status  has bee...

Doric by Established Contributor
  • 58 Views
  • 5 replies
  • 1 Helpful

First Impressions: The F1 Perspective

Hi,I have recently ordered EE TV and set it up.  Here are my first impressions:I ordered the Big Sport package with the EE TV Box Pro because I wanted the ability to record Formula 1 so I don't have to wait up to 72 hours for Now to make it available...

Unable to gift data

Hi I used to have two EE mobile phone accounts. One with my mobile and another with my wife’s and daughters mobiles.  I was able to gift data between the two numbers on my wife’s account.  Having upgraded my phone to unlimited data I decided to merge...