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Upgrading

Sootycat321
Visitor

I wish to upgrade my phone but pay off a lump sum to reduce the monthly payments.  How do I do this?

4 REPLIES 4
XRaySpeX
EE Community Star
EE Community Star

@Sootycat321 : You can't alter any upfront payment offered on any plan you choose to buy. However you can always make an advance lump sum payment to your EE a/c & it will be held as credit against your future bills.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

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Northerner
EE Community Star
EE Community Star

Hi @Sootycat321 

 

You cannot do that as EE don't offer that service. Any additional payments made will be used to pay your bill. 

 

Thanks




To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone. You can call Freephone +44 800 079 8586 on Skype

EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.
Chris_B
EE Community Star
EE Community Star

@Sootycat321  The closest you can get to that is to have a tariff that is cheaper but you’ll need to pay more for the device upfront.    By doing this you’ll get less data per month as it’s a cheaper tariff, all calls and text are unlimited.    I recommend you call customer services to see what they can offer if your willing to pay a lot upfront. 

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.
mikeliuk
Ace Contributor
Ace Contributor

Hi @Sootycat321 ,

 

To achieve something equivalent to what you want to achieve, it's possible you could upgrade to a SIM-only contract and purchase your own mobile phone separately online (to get a return period) on a credit card (to receive purchase protection for values over about £100).

 

There are various advantages to buying your own device such as not being locked to a network, or forced to use the service provider firmware (if these apply to your particular choice of device). Good luck! 🤓

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