Upgrading with discount

Chel-113
Visitor

‎27-11-2021 08:01 PM

I was trying to upgrade my phone today to iphone 13 with a F&F discount but it wont allow me to do so as the voucher box is greyed out.

 

On the email it says this can be used against black friday deals

 

Can you advise me what is best to do?

 

Thanks

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2 REPLIES 2
XRaySpeX
EE Community Star
EE Community Star

‎27-11-2021 08:05 PM

You can't add a discount to an already discounted deal.

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Chris_B
EE Community Star
EE Community Star

‎27-11-2021 08:06 PM

@Chel-113   You can only have one discount per contract so if it’s on offer you can not add a 2nd discount to it so it’s greyed out. 

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.
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