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Community Activity
Raffle request
Hi I run a non profit u7 football team and I'm trying to collect prizes to run a raffle to raise fund for there raincoats, kits, equipment ect for the upcoming season is there anything you could help with and donate even something small thankyou
Downgrade Broadband
Hi,How do I go about downgrading the broadband package I have? It's too expensive to pay now.Thanks.
roaming in EU for longer than 10 days
Hi - I am going abroad for 21 days whats the best option please. Will i get the option for 2 10 days roaming passes ?
Microsoft Teams Quality Issue
Hello all,I've got an odd issue which I'm hoping someone can offer a steer on.I have the EE 1.6 Gb Full Fibre Busiest Home package with a Smart Hub Plus.All seemed to be working fine until my original Smart Hub Plus failed in Jan 2025. This was attri...
Transfer from Virgin Broadband to EE full fibre
I have a big brown Virgin box on the outside front wall of my house and cabling put under the front lawn from the pavement. Will this box be removed and replaced with EE s own cabling and box through the existing ducting or will it all have to start ...
Contacting EE
This should be Posted on EE's COMPLAINTS FORUM. Why is there not that option on this forum.Everything was great with BT, My home phone worked and you could call into their helpdesk. You talked to a person, so wonderful. Oh the old days...BT/EE then h...
Very bad customer service
I called EE as i lost my phone and its been over 15 days and when i called the guy today to check the update of my claim they guy hang up on me and was very rude to me on the call and he said if i want he told me to call back and speak with someone ...
Reduced throughput of ‘Smart WiFi plus” Ethernet ports - slow
Hi AllI have the 1.6 Gbps package.I get full speeds over WiFi from both the “Smart Hub Pro” and the Smart WiFi Plus. My issue is speeds over Ethernet when going via the smart WiFi plus. The below is using all wired using cat 7e.ONT -> SMART HUB PRO -...
Network down since Friday - no update or notice
Network has been down in central Fife since friday the 13th June, no update or notice from EE at all. Anybody have any info? When is if likely to get back up and running?
Website and app pointless
I am trying to add additional product to my contract but every time I click on additional new line option, it takes me to new page but as soon as I select something it takes me back to the upgrade/additional new line page. Both website and app. 13yrs...
