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Lins612
Visitor

‎07-04-2020 09:34 PM

Upgraded at the weekend. Just received my phone and it's not the colour that I ordered. What do I do now?

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Fatboy71
Ace Contributor
Ace Contributor

‎07-04-2020 09:44 PM - edited ‎07-04-2020 09:56 PM

We have no customer account access on here unfortunately.

So you will need to contact customer service on 150 and get them to rectify your order. They re-open tomorrow at 8AM.

 

If you need to contact EE from another phone (landline or a none EE phone) they can be reached on 08000790103

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‎07-04-2020 09:45 PM

Hi @Lins612 

 

Welcome to the EE Community,

 

If you upgraded directly through EE please contact EE channel returns on freephone 0800 079 0103 and a advisor will be able to assist you.

 

Thanks,

 

David.

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