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29-04-2021 09:20 PM
ee is sending offers that I can upgrade my phone but I can not do anything online and the assistants write that I can but nothing changes, it is probably easier to switch to another company as they treat the customer like this after 10 years
30-04-2021 08:57 AM
Hi @robert471.
Welcome to the EE Community.
What happens when you try to upgrade online?
Do you get an error message?
Are you due an upgrade?
Jon
