Community Activity

Daisy chain EE Smart wifi Plus extenders

Does anyone know how to daisy chain EE Smart wifi Plus extenders?I’m trying to extend our wifi coverage to the summerhouse at the far end of the garden. I’ve positioned one extender in the kitchen window and that is working fine, pale blue light and ...

Tv glitches

Tv glitching needs sorting before I get fed up and cancel 

Gale70 by Investigator
  • 12 Views
  • 2 replies
  • 0 Helpful

Close Account

I want my account closed.....After having a lot of network reception issues, for calls and mobile internet.. I spent many hours talking to support to get nowhere!I was told buy the operator on the 3`rd call to "Use the puk code I requested" = Told to...

Pies83 by Explorer
  • 37 Views
  • 4 replies
  • 0 Helpful

Internet Connection

Having issues with my internet connection. Everything is paid up to date and I've checked status checker and no known problems in the area. It's been going on for over a week now. When i look at my online account that that particular number is says o...

sophie252 by Investigator
  • 18 Views
  • 1 replies
  • 0 Helpful

Devices disconnecting every 5 minutes

Hello . We switched to EE in October from Sky and have had disconnection issues from the WiFi hub since it was installed. ( Essential Fibre 36 ) The lights on the hub never change but basically we will lose connection every day several times a day. S...

New5 by Investigator
  • 441 Views
  • 26 replies
  • 2 Helpful

Tv and tnt package

Hi I ordered a TV with tnt package on the 22nd march. I have received no info on delivery, my order page says it would be delivered in 48hrs by parcel force but I've had no notification that it has been shipped or email from parcel force. Getting a b...

It's impossible to speak with a human at EE.

Wasted over an hour trying to speak with a human at EE.150 is a waste of time if you have a query not covered by their options.Try seeking help for somebody . It is appalling customer service despite listening to Kevin Bacon saying how great EE is at...

Idle001 by Investigator
  • 66 Views
  • 8 replies
  • 1 Helpful

Switched tariff but no service

Hi, I recently switched tariff after many attempts it was finally sorted after complaining. However my digital home phone is not working and I keep getting a voice recorded message saying that it’s not working. I called EE and went through troublesho...

Apple TV Query

Good evening all I hope you’re well,I was wondering if someone could please share their experience with Apple TV on an EE-issued Apple TV (I.e, from EE).I understand there’s not currently a watch list but how easy is it to find catch up programs from...