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Upgrade prices are too expensive to justify staying with EE.

silveraudi2
Investigator
Investigator

‎07-11-2021 02:30 PM

I've been offered the chance to upgrade yet the cost, on a like-for-like basis, is £19/month more expensive than a new contract with Vodaphone via Curry's. It would even cost me more if I took out an upgrade on the exact same phone I've already got! 

 

I'm sure there will be some sort of blah blah blah 'justification' but it's a nonsense to treat customers this way.

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1 REPLY 1
Northerner
EE Community Star
EE Community Star

‎07-11-2021 02:37 PM

Hi @silveraudi2 

 

Handsets are more expensive and prices increase every year.

 

I suppose it's a trade off for the network between investing in your network or subsidising handsets to increase customer numbers. 

 

Good luck with your new network.

 

 



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