I have recently upgraded my contract and changed the direct debits over to myself, however the contract is in my father's name. I have requested the phone get sent to my nearest store but have just read that I need photo ID for proof of purchase. My father lives 200 miles away so this is not possible really. What can I do?
They might accept your photo ID if you have the same surname.
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To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone
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I work for a phone shop myself and when this sort of thing happens, we ask them to phone customer services and leave permission on the account for someone else to pick it up. I shall phone customer services and ask if this is a possibility.
