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Upgrade a smart watch to phone

Whisweff321
Investigator
Investigator

‎02-11-2020 08:47 PM

Hi all. Is it possible to upgrade my smart watch contract to a phone. ? Its my daughters birthday and would like to change the watch to a phone as its her first phone. 

Thanks 

0 Helpful
3 REPLIES 3
Chris_B
EE Community Star
EE Community Star

‎02-11-2020 10:45 PM

@Whisweff321  Is the watch due an upgrade?  If not you’ll have to pay off the remaining term of that contract to then take out a phone tariff. 

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.
0 Helpful
Whisweff321
Investigator
Investigator
In response to Chris_B

‎03-11-2020 12:03 AM

@Chris_B  Hi yes the watch is due a free upgrade but in the site it only comes up with watch options. 

0 Helpful
Chris_B
EE Community Star
EE Community Star
In response to Whisweff321

‎03-11-2020 07:36 AM

@Whisweff321   You’ll needs to call customer services to do this.   You’ll also need to make sure you give notice to terminate the watch contract.  

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.
0 Helpful