Updgrade

Shannonfoley97
Visitor

‎05-11-2019 12:52 PM - last edited on ‎05-11-2019 01:03 PM by EE Community Moderator

Hi, I applied online for my upgrade as it said I was able to upgrade. I done my order yesterday around this time and got sent an email saying Thanks Shannon xxxxx we have your order but I have heard nothing back since and I am just wondering when I am going to hear back about receiving my new device not. Thank you 

 

[mod edit: please do not post personal information on the public board. Thanks!]

0 Helpful
2 REPLIES 2
Profile closed
Not applicable

‎05-11-2019 02:15 PM

Hi @Shannonfoley97 

 

Welcome to the EE Community,

 

I would recommend contacting 150 to check the status of your upgrade order as there is no account access here on the community.

 

Thanks,

 

David.

0 Helpful
Leanne_T
EE Community Support Team
In response to Profile closed

‎05-11-2019 03:11 PM

Hello there @Shannonfoley97

 

Welcome to the community 🙂

 

What phone have you ordered?

 

You will get a text from DPD the day before your delivery to let you know when to expect your upgrade 🙂

 

Leanne.