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22-10-2021 09:52 AM
Someone help
22-10-2021 09:54 AM
They still asking about that MCk code
22-10-2021 12:28 PM
Hi @Luciana1
Could you give us a little more information about what's happened please?
Have you already asked to unlock your phone?
Chris
22-10-2021 12:55 PM
Where did you yourself get this device itself originally? Did you buy it yourself new direct from EE or from a 3rd-party reseller or is it 2nd-hand? The unlocking process & costs are different. Was it originally on contract or PAYG? How old is it? EE won't unlock contract devices less than 6 months old.