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Unlocking iPhone 12

WelshGilly
Explorer

‎21-03-2021 10:29 AM

My Father in Law has recently passed away and has left me his iPhone 12, however, this is locked to EE and under 6 months old. Do I still have to wait for the 6 month period to end to get the phone unlocked?

 

 

0 Helpful
3 REPLIES 3
XRaySpeX
EE Community Star
EE Community Star

‎21-03-2021 10:53 AM

Sorry to hear of your loss.

 

Yes, EE won't unlock devices under 6 months old while they still legally own it.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
0 Helpful
WelshGilly
Explorer
In response to XRaySpeX

‎21-03-2021 11:01 AM

Thanks for the quick reply and your condolences.

 

This is utterly bizarre as the person who owns the phone is no longer with us. Surely they need to take into account the circumstances? 😞

0 Helpful
XRaySpeX
EE Community Star
EE Community Star
In response to WelshGilly

‎21-03-2021 11:08 AM

The buyer did not own the device yet. They had not paid much of its price. EE deems it 6 months before they hand over legal ownership.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP