Unlock my phone

Dinesh241
Explorer

‎14-02-2021 10:04 PM

Hii 

I buy phone pay as you go in last year HUAWEI Y7 2019 so I want to unlock this divice please let me know.. 

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3 REPLIES 3
XRaySpeX
EE Community Star
EE Community Star

‎14-02-2021 11:02 PM

@Dinesh241 : Where did you yourself get this device itself originally? Did you buy it yourself new direct from EE or from a 3rd-party reseller or is it 2nd-hand? The unlocking process & costs are different. Was it originally on contract or PAYG? How old is it? EE won't unlock contract devices less than 6 months old.

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Dinesh241
Explorer
In response to XRaySpeX

‎15-02-2021 11:46 AM

I can buy from driet EE shop n March 2020 last year so all most one year

Thanxx

Sent from my Huawei Mobile
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Leanne_T
EE Community Support Team
In response to Dinesh241

‎15-02-2021 12:46 PM

Hi @Dinesh241

 

Thanks for coming to the community. 

 

To request your unlock code you can either use the online unlock request form or give our Customer Care team a call. 

 

Thanks 🙂

 

Leanne.

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