Unfortunately, we couldn't log you in, but you can still buy or upgrade ????

Josh19882
Explorer

website keeps saying this... Unfortunately, we couldn't log you in, but you can still buy or upgrade - just choose what you want to do. but im signed in when not in store , im trying to buy a smart watch but not able to complete transaction due to not letting me sign in

2 REPLIES 2
XRaySpeX
EE Community Star
EE Community Star

You can't buy a watch or most other non-mobile phones when not logged into MyEE.

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To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

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I have been trying all night , for hours .it wont let me click next after selecting insurance