Unable to add esim plan for galaxy watch 3

[ukraine32]

Im Having same problem as others before me 

I purchased a Galaxy watch 3 4g but when I try to set up mobile plan it says "EE doesn't offer mobile plans for my watch"  But you do!

[ukraine32]

I haven't and the reason is others have reported the same problem in the community and it appears the guru's have not fixed it for them

[Leanne_T]

Hi @ukraine32

If you give us a call, they will certainly get this looked into further for you and see what they can do to help 🙂

Please let me know how you get on. 

Leanne.

[ukraine32]

Samsung have said that if I give EE the esim number then you can set up the plan they think it is that easy.

[Leanne_T]

Hi @ukraine32

Please give us a call and the team will be able to help, we have no account access on the community. 

Thanks 🙂

Leanne.