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07-07-2020 01:19 PM
Booked 2 upgrades on sunday but had no contact
07-07-2020 04:06 PM
07-07-2020 04:22 PM - last edited on 07-07-2020 06:03 PM by Jon_K
I got this
Hello,
Thank you for buying from the EE Business Shop. We have your order and it's with our Digital Team for processing. Your order reference is: XXXXXX-XXXXXX.
If we need to talk to you for any reason, we'll call you within the next working day. Please note it's likely our number will be withheld – so please answer.
RECEIVING YOUR ORDER
When we deliver your order to you, you'll need to sign it – and show a valid photo ID:
• Your passport or your photo driving licence
• National identity card
• Police identity card
• Military identity card
• Registered disabled card
CONTACTING US ABOUT YOUR ORDER?
If you want to get in touch with us, please head to the EE Business website and chat online. Please quote your order reference so we can help you.
Thanks
[Mod edit: Please don't post personal information on the public board, thanks!]
07-07-2020 06:05 PM
Thanks @STEVEROGERSVIDE.
I'd recommend getting in touch with our Business Team if you haven't had any communication from DPD yet.
DPD will text you when your order is out for delivery.
Jon
08-07-2020
08:41 AM
- last edited on
08-07-2020
08:45 AM
by
James_B
How do I do this please ?
Can't get through on the phone
Kind regards
[Mod edit: Please do not post personal information in this public forum. Thanks]
08-07-2020 08:47 AM
Hi @STEVEROGERSVIDE,
Please see ee.co.uk/business/small/help/contact-us/get-in-touch/ for help with contacting our business team.
Thanks
James