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Changed phone
I have moved sim to newer iPhone from old one and the phone isn’t getting a signal at all
It's impossible to add a US credit card - WHY?
The web page that allows me to enter a credit card will not permit me to enter card details for a US credit card. Please fix this.
Auto payments on PAYG
Can I ask when it comes to topping up with a debit card auto topping a subscription how well does it work for people?
Existing Friends and family discount
Hello,I'm have an existing 30% off friends and family on my current sim only plan and want to upgrade. At checkout, the discount changes to 50% off when I select a eligible plan - Sim only Unlimited Full Works (Discount Eligible Plan). My question i...
EE TV app has stopped linking to my BT box
Since the latest EE TV app update, the app will not connect to my BT recordable TV box. I do not subscribe to any BT tv , but I was always able to select freeview programs from the app and send the record request to the box remotely. Advice required...
Resolved! How to pay overdue bill
Hello,I have a friend who, during her mortgage application process, discovered that she still has an outstanding EE bill of about £350 from November 2024. As she is not good in English, she asked me to help her contact EE for guidance on how to pay t...
Playstation 5 £70 EE Giftcard
Hello,I recently received my PS5 from EE, which comes with a 24 month PlayStation Plus subscription and a £70 EE gaming giftcard, however the gift card wasn't included in with the console, or the PlayStation Plus vouchers. Is there somewhere else I'm...
No tracking
I don’t have confirmation with a tracking number
No order update
Hi everyoneHas anyone recently ordered or done an early upgrade for the iPhone 17 Pro Max 256GB (any colour) at the beginning of this month? I keep seeing mixed information and delays, so I’m trying to understand what the real situation is.If you’ve ...
