Trying to upgrade online

[Thehawthorns1]

Trying to upgrade online and carnt get past the my shop screen 

[Katie_B]

Hello @Thehawthorns1. 

Welcome to the EE Community. 

Are you able to try another browser?

Do you get an error message?

Katie 🙂

[Thehawthorns1]

Tried other browsers still the same no error message just keep going back to my shop page when I click on upgrade options 

[Katie_B]

Thanks for getting back to me @Thehawthorns1. 

I would recommend getting in touch with our customer care team who can look into this further. 

Katie 🙂