Trying to add a Samsung watch to my plan

Michelleo_04
Visitor

‎27-01-2019 09:47 PM

I got a notification to add a Samsung watch to my account, tried to purchase but page keeps presenting sorry page is unavailable at the lat step? Surely I’m eligible if my account said I could add it? Phone lines are closed now

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‎27-01-2019 09:50 PM

Hi @Michelleo_04

 

Welcome to the EE Community,

 

If your experiencing issues with the EE shop I would give the sales team a call from 8AM on 0800 956 6000 and they will be able to process your order for you.

Katie_B
EE Community Support Team

‎28-01-2019 08:53 AM

Good Morning @Michelleo_04.

 

Have you reattempted to add the Samsung Watch this morning?

 

Are you trying to add this online?

 

Speak soon, Katie 🙂

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