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Community Activity
Roaming
I'm in France. Paid for a roaming pass for 2 weeks. Can't make calls or send text messages so have no way of contacting EE to sort it out. Any ideas, there is no e mail address . Paid for something I can't use. Not at all amused.
Apple 4k Tv oe EE tv box
Since the last update on EE TV BOX, it states that I have two s et top boxes including Apple 4k Of which I just installed, so can i use both or just one, the Apple 4k Many Thanks
Contract & Billing
Hi, I’m currently abroad and can’t make calls or send texts to contact EE. My usual payment card was suddenly removed from my account, and I can’t add it back. I’ve never had billing issues before. Is there any way to contact support from abroad with...
Video over mobile data
At home in UK we have security cameras. When in the UK I cannot stream video cameras over the EE mobile data network, while it works fine when connected to wi-fi. However, when abroad such as now while on holiday in Sardinia I have no problem streami...
10£ pack pay As you go
Hello. I’ve just bought 10£ pack. I also requested for number transfer which is still under processing but I noticed I can’t make a call and text. Could you help me with this? I don’t know if this has something to do with the number transfer.Many th...
EE 5G Smart Hub, insanely poor jitter and not fit for gaming
Hi All,I not too recently swapped back over to EE for my 5G WiFi due to my previous provider just suddenly removing 5G service in my area without telling me, unfortunately it meant I had to go back to EE.The service I received from a previous provide...
Can't receive messages from anybody besides 150
I'm on a pay-as-you-go contract and suddenly I can't receive messages on my phone but can still get messages from 150.I can still make phone calls
Missing Order
Order No. xko299199054This is for an Apple Watch, DHL tried to delivery on Sunday but needed a Pin number which had been sent to the number on my old Apple Watch. Obviously I don't receive messages on my Apple Watch from that number as it is tethered...
Samsung Galaxy S22 not getting updates
I have just purchased a second hand Galaxy S22 which will not receive updates. Apparently this is because the phone has EE service provider software installed and I am on the Vodafone network. Is there a way to remove this EE firmware?
Text Messaging
I have recently taken out a Sim only account with 2 SIM cards, one for me and one for my wife. Although they are different phones and numbers when she sends a text message it shows at the recipients end as though I sent it. Is this due to the fact th...
