The PS4 redemption page is down... not a great start to this promotion. They've got us on contract, but we're not able to get our incentives. Hmmm... not too fair.
Yep 493 error! This isn't good. I understand that ee can't manage this from themselves and need to go via a 3rd party however I bought the phone and signed up for a 24 month contract because of the PlayStation bundle. The connection should be checked prior to the date of release.
This isn't good customer service especially for repeat customers like myself (also have ee broadband). It doesn't do a lot to foster brand loyalty.
Please can you get this corrected as soon as possible.
This was the sole reason I opted for this phone. It is poor customer service and I will be returning the handset within the 14 day cooling off period if it isn't rectified
