Just received a text from EE asking to switch off phone and restart to get updated network settings. Can’t tell if it’s a safe message or scam? no links in text but can’t see any number detail.
Your probably only going to get this Text from EE for a few reasons, if you have reinserted your SIM or have Registered for Network updats in your Area.
Either way if there are no links in the text it's probably safe to assume it is from EE, you going to have to restart your phone at some point anyway so it's your call really, if you are concerned then do a back up of your phone before doing s Restart.
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To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone
ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
This is an an entirely normal message which EE send out from time-to-time, if a change has perhaps been made to some network or account-level config which requires a device restart to complete.
