I was just wondering if anyone could help with my enquiry, I have a contract that still has around £400 left to pay, I was wanting to know if it’s possible to swap the phone on the contract for a different one by sending the one I currently have back or if the only option is to pay the phone off early, I just don’t want to pay the money to get a new one and then go through the trouble selling this one so I can get as much back as I can for it, as I’d assume it wouldn’t be worth while, thankyou for may help yous can give.
How long have you had the phone for? If it's less than 14days and you bought the phone "direct" (by phone or online) and not in a shop, then you have a 14days return period.
If you either bought it in a shop or it's gone beyond 14days, then no - you are tied to your minimum term now, and your only option will be to pay your upgrade fee or an early cancellation fee. Both will be a similar amount, you may be able to trade your current phone in (check here ), or possibly get a better price selling it privately.
