Sumsung a10e less than a year old and now looks lije a banana

[Dar1984]

My customer right to get a refund? My phone is not straight anymore.. this obviously has happend with my phone being in my front Jean pockets.. but where else do you carry such an item?

I believe the built quality of phone is weak as I'm not happy.. 

Where do I stand as a customer rights?

[Katie_B]

Hello @Dar1984. 

I am sorry to hear this has happened with your phone. 

I would recommend getting in touch with our technical care team who can help further regarding this. 

Katie 🙂