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Store closure

emilybrock
Explorer

‎20-12-2020 09:20 AM

Hi, 

 

I recently upgraded 2 phones, Iphone 12 and Iphone 11 that needed to be picked up from the store once they arrived. However, this was from the Wycombe store which has closed now, will the phones be sent directly to us? Or do we have to wait for the stores to reopen in order to collect them? Thanks 

0 Helpful
3 REPLIES 3
BrendonH
Community Hero
Community Hero

‎20-12-2020 09:25 AM

If the phones are ready for delivery before the store reopens they will be sent to the address registered on your EE account.


BrendonH (Android Expert) Google Pixel 8 Pro Obsidian Black (Android 14)
If I have helped please click the THUMB/SOLUTION buttons below
emilybrock
Explorer
In response to BrendonH

‎20-12-2020 01:56 PM

Is there anyone of knowing when the phones will be ready? 


Sent from Yahoo Mail for iPhone
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James_B
EE Community Support Team
In response to emilybrock

‎20-12-2020 02:25 PM

Hi @emilybrock,

 

Welcome to the EE Community. 🙂

 

You'll receive a text message when your phones are dispatched.

 

Hope this helps.

 

James

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