Splitting bands

[Loula1996]

Hello I split my bands ages ago and recently my internet has become really slow so I want to put it bank to normal how can I do this? I can’t seem to get to my advance wireless settings on my phone 😞 

[Loula1996]

How do i get to this page? I split my internet ages ago but now want it bank and can’t remember how to do it 😞 

[XRaySpeX]

On the Advanced / Wireless Settings page of the SH there is a button near the top to Separate the Bands. Turn it OFF. Then both bands will appear as 1 combined SSID not starting with "5GHz-". But I can't see it helping you with speed of your BB.

[Loula1996]

What is the SH as I can’t seem to get to the advance/wireless settings 

[XRaySpeX]

The Smart Hub. What do you see from your phone when you login to the router?

[Loula1996]

Just keep getting this there is no advance/wireless settings 😕 

[XRaySpeX]

Of course, there isn't That's your MyEE! That has nowt to do with your router. You need to login to the EE SH itself (see label on back). Remember?

[Loula1996]

That label?

[XRaySpeX]

Well, yes & no! It's on the back & front of the slider you have removed. Anyway that image can't be approved as you would be revealing your WiFi pwd to public gaze.

[Loula1996]

Okay, I’ll have to find it. Finding your responses very rude but thanks for your help I guess.