Community Activity

Resolved! Upgrade Apple One Individual to family

Hi All! I just upgraded from PAYG to Full Works as this advertised including Apple One. I found that that's Apple One Individual, I was paying for Apple One Premier. Has anyone got the individual from EE and paid extra to make it Premier? I'm wonderi...

Email from ba.trials.team@trials.bt.com, scam?

 Just had the below email, all logo'd up with EE and BT logos but presume this is a scam?  If I press reply it goes to broadband.trials@bt.com Hey there!We're the consumer trial team for EE, BT and PlusNet, we run trials with real customers just like...

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Torkijo by Investigator
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  • 5 replies
  • 4 Helpful

EE Hotspot WiFi keeps dropping out

Apple Mac Mini M1macOS 15.5 SequoiaWhile I sort out issues with the Wireless provided by the place where I live, I am using the EE Hotspot Wifi @ £39 per month. Trouble is that it keeps dropping out, to the extent that I have to go into System Settin...

Sim only upgrade plans: texts and minutes

I am looking to upgrade my mobile sim only plans for my family. For the plans below, which do not include unlimited texts or calls, do they include a limited about of texts and calls? If so, to what amount? If I went over the amount, what would the c...

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Access to HD channels

I havevery recently moved from Virgin to EE, and have the Now entertainment pack but cannot access HD channels. Got to say the quality of the picture is most disappointing compared to Virgin. Listed as an extra for £6 a month on the app, is a n upgra...

Fiodav87 by Investigator
  • 83 Views
  • 5 replies
  • 0 Helpful

Public IP address for 4G router

Hi,I have a TP link Archer MR500 4g router for CCTV purposes.I can not get a connection to the router via any ddns service. I believe the IP it is broadcasting is not a public IP address.Is there anyway around this? can EE change the data sim to have...

Samsung Poor battery perfprmance after Ui7 update

If your battery after the Ui7 update seems poor this is usually due to the self learn mode not kicking in after update, fix for it as so common is goto phone keypad, type in *#9900#, go down the hidden service menu list to Battery Status reset, selec...

Resolved! 5G router keeps losing internet - support issues

I'm having to reboot my 5G router a couple of times a day as it intermittently loses internet connection.Following a reboot all is well until the next time.....I've had the router for about 6 months and it's been very reliable until now, I haven't ph...

penport by Contributor
  • 11343 Views
  • 33 replies
  • 19 Helpful