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02-02-2021 09:39 PM
I recently dual sim my iPhone 12 Pro Max. I have set it up so all my data goes through my eSim.
since doing this when I’m out I would watch tv apps get perfect playback but no sound on 4g network which worked perfectly before dual sim.
everything works as it should on wifi.
don’t know what to do?
Solved! See the answer below or view the solution in context.
03-02-2021 09:44 AM
Could you try resetting your network settings please and re-test, @DavidStearman?
Tap Settings > General > Reset > Reset Network Settings > Follow on-screen prompts.
Chris
03-02-2021 09:01 AM
Welcome to the community.
Do you get a good signal when you have this sound problem?
Chris
03-02-2021 09:16 AM
03-02-2021 09:44 AM
Could you try resetting your network settings please and re-test, @DavidStearman?
Tap Settings > General > Reset > Reset Network Settings > Follow on-screen prompts.
Chris
03-02-2021 06:57 PM
04-02-2021 08:00 AM
That's great to hear, @DavidStearman.
Keep an eye on it and let us know if the problem comes back. Fingers crossed it's sorted. 😄
Chris